Return Policy
Last updated:
Our Commitment
At Phodlarndlixao, we are committed to your satisfaction with our intelligent shopping assistance services. This Return Policy outlines the terms and conditions for requesting refunds or cancellations of our services.
Service Satisfaction Guarantee
We stand behind the quality of our shopping assistance platform. If you are not satisfied with our services within the first 30 days of purchase, you may request a refund.
Refund Eligibility
Refunds are available under the following conditions:
- Request made within 30 days of initial purchase
- Service has not been extensively used or abused
- Account is in good standing with no violations of Terms of Use
- Proper documentation of the refund request is provided
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team via email or phone
- Provide your account information and purchase details
- Explain the reason for your refund request
- Allow up to 5 business days for processing
Refunds will be issued to the original payment method used for purchase.
Subscription Cancellations
For subscription-based services:
- You may cancel your subscription at any time
- Cancellations take effect at the end of the current billing period
- No refunds are provided for partial billing periods
- You retain access to services until the end of the paid period
Non-Refundable Items
The following are not eligible for refunds:
- Services used beyond the 30-day satisfaction guarantee period
- Custom consultation services that have been completed
- Third-party integrations or add-ons purchased separately
- Accounts terminated due to Terms of Use violations
Processing Time
Once your refund request is approved, please allow:
- 5-7 business days for processing
- Additional 3-10 business days for the refund to appear in your account
- Processing times may vary depending on your payment provider
Exchanges
We offer service plan exchanges if you wish to upgrade or downgrade your subscription. Contact our support team to discuss available options and any price differences that may apply.
Contact Us
For refund requests or questions about this Return Policy, please contact us:
Email: hello@phodlarndlixao.world
Phone: +1 352-392-3261
Address: 1900 Museum Rd, Gainesville, FL 32603, USA